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Policy

This Privacy Policy of Personal data (hereinafter referred to as the Privacy Policy) applies to all information posted on the website on the Internet at https://trunov-hair.ru /(hereinafter referred to as the Website), which the Company – IP Trunova Albina Fedorovna (hereinafter referred to as the "Company"), can receive about the User during the use of the Company's website and its services.
The use of the Site's services means the User's unconditional consent to this Privacy Policy and the conditions for processing his personal information specified therein; in case of disagreement with these conditions, the User must refrain from using the services. 1. DEFINITION OF TERMS 1.1. The following terms are used in this Privacy Policy:
1.1.1. "The administration of the Company's website (hereinafter referred to as the Site Administration)" – authorized employees to manage the Website, acting on behalf of IP Trunova Albina Fedorovna, who organize and (or) process personal data, as well as determine the purposes of processing personal data, the composition of personal data to be processed, actions (operations) performed with personal data.
1.1.2. "Personal data" means any information relating directly or indirectly to a certain individual (subject of personal data).
1.1.3. "Personal Data processing" means any action (operation) or set of actions (operations) performed with or without the use of automation tools with personal data, including collection, recording, systematization, accumulation, storage, clarification (updating, modification), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data.
1.1.4. "Confidentiality of personal data" is a mandatory requirement for the Operator or other person who has access to personal data to prevent their dissemination without the consent of the subject of personal data or the presence of other legal grounds.
1.1.5. "User of the Company's website (hereinafter referred to as the User)" - a person who has access to the Website via the Internet and uses the Company's Website.
1.1.6. "Cookies" is a small piece of data sent by the web server and stored on the user's computer, which the web client or web browser sends to the web server in an HTTP request each time when trying to open the page of the corresponding site.
1.1.7. "IP address" is a unique network address of a node in a computer network built using the IP protocol.
1.1.8. "Website" - the Company's website: https://trunov-hair.ru /. 2. GENERAL PROVISIONS 2.1. Within the framework of this Privacy Policy, the User's personal information is understood as:
2.1.1. Personal information that the User provides about himself/herself when registering (creating an account) or in the process of using the Services, including the User's personal data. The information required for the provision of Services is marked in a special way. Other information is provided by the User at his discretion.
2.1.2. Data that is automatically transmitted to the Site services during their use using the software installed on the User's device, including IP address, cookie data, information about the User's browser (or other program that accesses the services), technical characteristics of the equipment and software used by the User, date and time of access to the services, addresses of the requested pages and other similar information.
2.1.3. Other information about the User, the processing of which is provided for by the Agreement on the use of the Site.
2.2. This Privacy Policy applies only to the Company's Website. The Company and the Administration of the Company's website do not control and are not responsible for third-party websites to which the User can click on links available on the Company's Website.
2.3. The Site Administration does not verify the accuracy of the personal data provided by the User of the Company's Website.
3. SUBJECT OF THE PRIVACY POLICY
3.1. This Privacy Policy establishes the obligations of the Administration of the Company's website for non-disclosure and ensuring the confidentiality of personal data that the User provides at the request of the Site Administration when registering on the Company's website or when placing an order for the purchase of a service or product.
3.2. The personal data authorized for processing under this Privacy Policy is provided by the User by filling out the registration form on the Company's Website in the "Personal Account" section and includes the following information:
3.2.1. last name, first name, patronymic of the User;
3.2.2. User's contact phone number;
3.2.3. e-mail address (e-mail);
3.3. The Company protects the data that is automatically transmitted during the viewing of ad blocks and when visiting pages on which the statistical script of the system ("pixel") is installed:
- IP address;
- information from cookies;
- information about the browser (or other program that provides access to the display of advertising);
- access time;
- the address of the page where the ad block is located;
- referrer (address of the previous page).
3.3.1. Disabling cookies may result in the inability to access parts of the Company's website that require authorization.
3.3.2. The administration of the Company's website collects statistics on the IP addresses of its visitors. This information is used to identify and solve technical problems, to control the legality of financial payments.
3.4. Any other personal information not mentioned above (order history, browsers and operating systems used, etc.) is subject to secure storage and non-proliferation, except as provided in paragraphs 5.5. and 5.6. of this Privacy Policy.
4. PURPOSES OF COLLECTING USER'S PERSONAL INFORMATION
4.1. The Website collects and stores only the personal information that is necessary for the provision of services or the execution of agreements and contracts with the User, except in cases where the legislation provides for the mandatory storage of personal information for a period specified by law.
4.2. The Site Administration may use the User's personal data for the purposes of:
4.2.1. Identification of the User registered on the Company's Website for placing an order and (or) concluding a contract for the purchase and sale of goods, a contract for the provision of services, remotely with the Company.
4.2.2. Providing the User with access to the personalized resources of the Company's Website.
4.2.3. Establishing feedback with the User, including sending notifications, requests regarding the use of the Company's Website, providing services, processing requests and requests from the User.
4.2.4. Determining the location of the User to ensure security, fraud prevention.
4.2.5. Confirmation of the accuracy and completeness of the personal data provided by the User.
4.2.6. Creation of an account for making purchases, ordering services, if the User has agreed to create an account.
4.2.7. Notifications of the User of the Company's Website about the status of the order, request.
4.2.8. Processing and receiving payments, confirmation of tax or tax benefits, contesting payment.
4.2.9. Providing the User with effective customer and technical support in case of problems related to the use of the Company's Website.
4.2.10. Providing the User with his consent, product updates, services, special offers, pricing information, newsletters and other information on behalf of the Company or on behalf of the Company's partners.
4.2.11. Carrying out advertising activities with the consent of the User.
4.2.12. Providing the User with access to the websites or services of the Company's partners in order to receive products, updates and services.
5. CONDITIONS FOR PROCESSING PERSONAL INFORMATION
5.1. The Website stores Users' personal information in accordance with the internal regulations of specific services.
5.2. With respect to the User's personal information, its confidentiality is maintained, except in cases where the User voluntarily provides information about himself for general access to an unlimited number of persons. When using certain services, the User agrees that a certain part of his personal information becomes publicly available.
5.3. The Website has the right to transfer the User's personal information to third parties in the following cases:
5.3.1. The User has consented to such actions.
5.3.2. The transfer is necessary for the User to use a certain service or to fulfill a certain agreement or contract with the User.
5.3.4. The transfer is provided for by Russian or other applicable legislation within the framework of the procedure established by law.
5.3.5. In the event of the sale of the Site, all obligations to comply with the terms of this Policy in relation to the personal information received by the acquirer pass to the acquirer.
5.4. The processing of the User's personal data is carried out without time limit, in any legal way, including in personal data information systems using automation tools or without the use of such tools. The processing of Users' personal data is carried out in accordance with Federal Law No. 152-FZ of 27.07.2006 "On Personal Data".
5.5. The User agrees that the Site Administration has the right to transfer personal data to third parties, in particular, courier services, postal organizations, telecommunication operators, solely for the purpose of fulfilling the User's order placed on the Company's Website, including the delivery of Goods.
5.6. The User's personal data may be transferred to the authorized state authorities of the Russian Federation only on the grounds and in accordance with the procedure established by the legislation of the Russian Federation. 5.4. In case of loss or disclosure of personal data, the Site Administration informs the User about the loss or disclosure of personal data.
5.5. The Site Administration takes the necessary organizational and technical measures to protect the User's personal information from unauthorized or accidental access, destruction, modification, blocking, copying, distribution, as well as from other illegal actions of third parties.
5.6. The Site Administration, together with the User, takes all necessary measures to prevent losses or other negative consequences caused by the loss or disclosure of the User's personal data.
6. OBLIGATIONS OF THE PARTIES
6.1. The User is obliged to:
6.1.1. Provide information about personal data necessary for using the Company's Website.
6.1.2. Update, supplement the provided information about personal data in case of changes in this information.
6.2. The site administration is obliged to:
6.2.1. Use the information received exclusively for the purposes specified in this Privacy Policy.
6.2.2. To ensure the storage of confidential information in secret, not to disclose without the prior written permission of the User, as well as not to sell, exchange, publish, or disclose in other possible ways the transferred personal data of the User, except as provided for in this Privacy Policy.
6.2.3. Take precautions to protect the confidentiality of the User's personal data in accordance with the procedure usually used to protect this kind of information in the existing business turnover.
6.2.4. To block personal data related to the relevant User from the moment of the request or request of the User, or his legal representative or the authorized body for the protection of the rights of personal data subjects for the period of verification, in case of identification of false personal data or illegal actions.
7. RESPONSIBILITY OF THE PARTIES
7.1. The Site Administration, which has not fulfilled its obligations, is responsible for documented losses incurred by the User in connection with the misuse of personal data, in accordance with the legislation of the Russian Federation, except for the cases provided for in paragraphs 5.5., 5.6. and 7.2. of this Privacy Policy.
7.2. In case of loss or disclosure of Confidential Information, the Site Administration is not responsible if this confidential information:
7.2.1. Became public domain before its loss or disclosure.
7.2.2. It was received from a third party before it was received by the Site Administration.
7.2.3. Was disclosed with the consent of the User.
8. DISPUTE RESOLUTION
8.1. Before going to court with a claim for disputes arising from the relationship between the Site User and the Site Administration, it is mandatory to submit a claim (a written proposal for a voluntary settlement of the dispute).
8.2. The recipient of the claim within 30 calendar days from the date of receipt of the claim, notifies the applicant of the claim in writing about the results of the consideration of the claim.
8.3. If an agreement is not reached, the dispute will be referred to a judicial authority in accordance with the current legislation of the Russian Federation.
8.4. The current legislation of the Russian Federation applies to this Privacy Policy and the relations between the User and the Site Administration.
9. ADDITIONAL CONDITIONS
9.1. The Site Administration has the right to make changes to this Privacy Policy without the User's consent.
9.2. The new Privacy Policy comes into force from the moment it is posted on the Company's Website, unless otherwise provided by the new version of the Privacy Policy.
9.3. All suggestions or questions regarding this Privacy Policy should be reported to: info@trunov-hair.ru .
9.4. The current Privacy Policy is posted on the page at https://trunov-hair.ru/en/policy/ /.